tkbdt Privacy Policy
Your privacy matters to us. This Policy explains how tkbdt handles your personal data when you use our platform.
Overview
Introduction and Scope
This Privacy Policy ("Policy") describes how tkbdt ("Platform", "We", "Us", "Our") collects, uses, stores, and protects the personal data of individuals ("You", "User", "Player") who register for, access, or otherwise interact with the tkbdt online casino and sports betting platform available at https://tkbdt.app. This Policy forms part of tkbdt's Terms and Conditions. By creating a tkbdt account or continuing to use the platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.
This Policy applies to all data processing activities carried out in connection with your use of the tkbdt platform, including the website, any mobile-optimised web interfaces, and all communications between you and tkbdt's support team. It covers personal data collected directly from you, automatically through your use of the platform, and from third-party payment processors involved in facilitating your transactions.
Section 1
Personal Data We Collect
tkbdt collects the following categories of personal data in connection with your use of the platform. We collect only what is necessary for the purposes described in this Policy.
Registration Data
When you create a tkbdt account, we collect your name, date of birth, registered mobile number, and any username or display name you choose. This information is required to create and identify your account and to verify that you meet the 21+ age requirement.
Identity Verification (KYC) Data
Where required by our Know Your Customer obligations or at our discretion for account security purposes, we may collect copies of government-issued identification documents (such as a national ID card or passport) and additional proof-of-identity materials. KYC data is processed securely and retained only for as long as required by applicable regulatory obligations and our internal retention schedule.
Financial and Transaction Data
We record all deposit and withdrawal transactions made on your account, including the payment method used (bKash, Nagad, Rocket, Upay, Visa, or Mastercard), transaction amounts in BDT, timestamps, and transaction reference numbers. We do not store full payment credentials such as card numbers or mobile banking PINs — these are processed directly by our payment partners under their own security standards.
Usage and Technical Data
We automatically collect certain technical data when you access the platform, including your IP address, device type, operating system, browser type, session duration, pages visited, games played, bet amounts, and referring URLs. This data is used for platform security, fraud detection, service optimisation, and analytics purposes. It is not linked to your name unless required for an active fraud or security investigation.
Section 2
How We Use Your Personal Data
tkbdt uses the personal data it holds about you strictly for the following purposes. We do not sell your personal data to third parties and do not use it for purposes incompatible with those listed below:
- Account creation, authentication, and ongoing account management, including enforcing the 21+ age restriction and one-account-per-person rule.
- Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and maintaining accurate financial records of all account transactions.
- Detecting, investigating, and preventing fraudulent activity, collusion, money laundering, underage access, and other prohibited conduct as defined in our Terms and Conditions.
- Providing customer support, responding to account queries, and resolving complaints submitted by registered players.
- Sending service-related communications, including transaction confirmations, account notifications, and changes to these policies, to your registered mobile number.
- Analysing platform usage in aggregate, anonymised form to improve user experience, game selection, payment flows, and overall platform performance.
Section 3
Legal Basis for Processing
tkbdt processes your personal data on one or more of the following legal bases, depending on the specific processing activity in question:
- Contractual necessity: processing required to provide you with the services you have requested under our Terms and Conditions, including account operation, payment processing, and gameplay.
- Legitimate interests: processing necessary for fraud prevention, platform security, responsible gaming enforcement, and service improvement — where these interests are not overridden by your rights and freedoms.
- Legal obligation: processing required to comply with applicable laws and regulations, including anti-money laundering obligations, age verification requirements, and lawful requests from competent authorities.
- Consent: where we process data for purposes such as direct marketing communications, we will first obtain your explicit consent, which you may withdraw at any time by contacting support.
Section 4
Sharing Your Personal Data
tkbdt does not sell, rent, or trade your personal data. We share your data only with the categories of recipients listed below, and only to the extent necessary for the stated purpose:
Payment Processors
Transaction data is shared with our payment partners (including bKash, Nagad, and Rocket gateway operators) solely for the purpose of processing your deposits and withdrawals. These partners process payment data under their own privacy frameworks and are not permitted to use your data for any other purpose.
Game Technology Providers
Certain game providers (such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi) receive limited session data required to operate their games on the tkbdt platform. This typically includes a session token and wager amounts. These providers are contractually bound to process this data only in connection with delivering the game service.
Law Enforcement and Regulatory Bodies
tkbdt will disclose personal data to competent law enforcement authorities, regulators, or courts when required to do so by applicable law, a valid legal process, or in connection with the investigation of suspected fraud, money laundering, or underage gambling. We will disclose only the minimum data necessary to satisfy the legal obligation.
tkbdt never sells, rents, or transfers your personal data to advertising networks, data brokers, or any commercial third party for marketing purposes.
Section 5
Cookies and Tracking Technologies
tkbdt uses cookies and similar browser-based storage technologies to maintain your logged-in session, remember your preferences, and gather anonymised analytics data about how the platform is used. Strictly necessary cookies (those required for session management and security) are set automatically. Non-essential cookies (analytics and performance cookies) are set only with your consent, which you may provide or withdraw through your browser settings at any time.
tkbdt does not use third-party advertising cookies or cross-site tracking technologies. The analytics data we collect through cookies is processed in aggregated, non-personally-identifiable form and is used solely to improve platform performance and user experience.
Section 6
Data Security
tkbdt implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for all data transmitted between your device and the tkbdt platform, hashed storage of account credentials (passwords are never stored in plaintext), two-factor authentication options for account login, and regular security audits of the platform infrastructure.
While tkbdt takes all reasonable precautions to protect your data, no internet-based service can guarantee absolute security. You are responsible for maintaining the confidentiality of your account login credentials and for notifying tkbdt support immediately if you suspect your account has been accessed without authorisation.
Section 7
Data Retention
tkbdt retains your personal data for as long as your account is active and for a further period after account closure as required by applicable law, regulatory obligations, and our internal policies. Specifically: registration data and KYC records are retained for a minimum of five years following account closure, in line with anti-money laundering record-keeping requirements; transaction records are retained for a minimum of five years from the date of the transaction; usage and technical data is retained in identifiable form for up to 12 months and thereafter in aggregated, anonymised form; support correspondence is retained for up to three years. When data is no longer required for its original purpose and no legal obligation requires its continued retention, tkbdt will securely delete or irreversibly anonymise it.
Section 8
Your Data Rights
Subject to applicable law, you have the following rights in relation to the personal data tkbdt holds about you. To exercise any of these rights, contact tkbdt support at the email address shown in the footer. We will respond to all valid requests within 30 days of receipt.
Right to Access
Request a copy of the personal data tkbdt holds about you.
Right to Rectification
Request correction of inaccurate or incomplete personal data.
Right to Erasure
Request deletion of your data where there is no legal ground for continued retention.
Right to Object
Object to processing based on legitimate interests, including direct marketing.
Right to Portability
Request a structured, machine-readable copy of data you provided to us.
Right to Withdraw Consent
Withdraw consent for processing activities based on consent, without affecting prior processing.
Please note that certain rights may be limited where tkbdt is required to retain or continue processing your data to comply with a legal obligation, to prevent fraud, or to defend a legal claim. tkbdt will explain any such limitation clearly when responding to your request.
Section 9
Minors and Age Restriction
tkbdt is strictly a 21+ platform. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account. If you believe that a person under 21 has registered on the tkbdt platform, please contact support immediately using the email address shown in the footer of this page.
Section 10
Third-Party Services
The tkbdt platform may display content or functionality sourced from third-party game providers and payment processors. These third parties operate under their own privacy policies and are independently responsible for how they handle any data you submit directly to them. tkbdt is not responsible for the privacy practices of third-party service providers. We recommend that you review the privacy policies of any third-party service you interact with in connection with your use of the tkbdt platform.
Section 11
Changes to This Privacy Policy
tkbdt may update this Privacy Policy from time to time to reflect changes in applicable law, our data processing practices, or platform features. When we make material changes, we will post a notice on the platform and update the "Last updated" date at the top of this Policy. Your continued use of the tkbdt platform following the publication of a revised Privacy Policy constitutes your acceptance of the revised Policy. If you do not accept the revised Policy, you should cease using the platform and may request account closure by contacting support.
Section 12
Contact Us About Your Data
For any questions about this Privacy Policy, to exercise your data rights, or to raise a data-related concern, please contact tkbdt's support team using the email address below. Our team operates in Bangladesh Standard Time (BST, UTC+6) and aims to acknowledge all data-related queries within one business day.
Email Support
Contact us at: [email protected]
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